Student Professional Development Guidelines

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All students must commit to and follow the Student Professional Development Guidelines during their enrollment at Paul Mitchell The School Phoenix. These guidelines were established to assist in creating a safe, focused, and enjoyable learning experience.

Attendance and Documentation of Time

  1. The school records attendance in clock hours and gives appropriate attendance credit for all hours attended. The school does not add or deduct attendance hours as a penalty. Attendance is calculated using a computerized timeclock.  This device may consist of an app that can be used on your phone, a biometric scanner in the school, or similar device. To ensure proper clock hours are credited, full-time students are required to clock in/out when they arrive at school, when they leave for lunch, when they return from lunch, and when they leave at the end of the day. Part-time students are required to clock in/out when they arrive at school and when they leave at the end of the day.
  2. The school is open Monday through Friday from 8:30 AM to 4:00 PM for 5-day schedule students, Monday through Wednesday from 8:30 AM to 7:30 PM for 3- day schedule students, and Monday through Thursday from 4:00 PM to 9:00 PM for night schedule students.  
  3. All courses require continuous attendance.
  4. The prescribed attendance schedule must be maintained each week. Alternate schedules are available to those students who qualify. 
  5. Students must be on time, as tardiness inhibits the learning process. Students who are late for theory, a specialty class or a guest artist class may attend the class, but must be accompanied into the classroom by a learning leader. Students are never excused from mandatory theory class to work in the clinic classroom. 
  6. During the enrollment agreement period, the student is allowed to miss 150 hours (cosmetology), 60 hours (esthetics), and 35 hours (instructor) before having to pay extra instructional charges. If the student’s training goes beyond the contracted ending date for course completion, the student will be charged an additional $15.00 for each hour completed after the contract ending date. The student may use the 150 (cosmetology), 60 (esthetics), and 35 (instructor) allowed absent hours for vacation, appointments, illness, etc.

    **Refer to the school enrollment agreement for the Enrollment agreement Period definition, 
    Please note that if a student misses more than 14 consecutive calendar days, the student  may be  terminated from the program.
  7. Students who are late or cannot attend school must contact the school and talk to the school service desk immediately. Day students must call in by 8:30 AM. 
  8. Students must request time off from school from the Future Professional Advisor.
  9. 5-day schedule students are required to be in attendance a minimum of seven (7) hours per day, 35 hours per week for the full-time; 3-day schedule students are required to attend a minimum of ten (10) hours per day, 30 hours per week. Holidays such as Thanksgiving, Christmas, and New Year’s Day will be set according to the calendar each year. Students cannot bank hours and attend over 35 hours per week to make up for missing hours. 
  10. Lunches and breaks are scheduled for all students. All students will take 30 minutes for lunch between 12:00 noon and 1:30 PM. Students should communicate with their instructor if they have not had lunch by 1:30 PM. Students in the 3-day course will be given 30 minutes for lunch and 30 minutes for dinner.  

    Observe the appropriate breaks for your school schedule. Breaks are as follows:
    Student Schedule Breaks Lunch 
    10 hr/day 15 min. in the morning & 15 min in the afternoon 30 min. 
    (Lunch & Dinner)
    7 hr/day 15 min. in the morning & 15 min in the afternoon 30 min.
  11. Documentation of time: Students may not leave the school premises during regular hours without an instructor’s permission. 
    1. Students who leave school premises for more than 15 minutes or those who leave early must document their time by clocking out on the time clock, signing the sign-out sheet, and having an instructor book them out.
    2. Students who leave school premises for less than 15 minutes must sign the sign-out sheet.
    3. Day students must clock out on the time clock for lunch for 30 minutes every day. Students will not receive credit for the half-hour if they fail to clock in/out for lunch.
  12. Students may not clock in or out for another student. 
  13. Students must keep a record of all services each day on the “service tracking sheet,” which must be completed daily and turned in every month.

Professional Image

All Future Professionals must adhere to the following professionals dress code while in attendance:

  1. Future Professionals may wear color in any combination.
  2. Clothing should be professional and clean.
  3. Shoes should be professional, practical, clean, and comfortable (any color). They must be closed toe and closed heel.
  4. Hair should be styled prior to arriving at the school.
  5. Any cosmetics should be applied prior to arriving at the school.
  6. The following is a list of acceptable dress:
    1. Jeans or clothing made of jean material. No rips in your jeans.
    2. Fashionable sneakers i.e. vans, sperrys, converse.
    3. Sweatshirts, printed T-shirts, hooded sweatshirts and/or jackets with the Paul Mitchell logo or the school logo may be worn (hoods may not be worn in the building).
    4. Stylish hats and scarves.
  7. Leggings are not pants, so when leggings are worn all skirts, dresses, or tops must fall below the fingertips when standing up.
  8. Professional hooded cardigans, sweaters, or shirts without logos may be worn (hoods may not be worn in the building).
  9. Appropriate undergarments must be worn.

The following is a list of unacceptable dress for all Future Professionals in attendance:

  1. Gym workout shoes (Brooks, Asics, New Balance), basketball shoes, foot thongs, or beach sandals. Tank tops, spaghetti string tops, sleeveless tops or belly shirts. Sweatpants, yoga pants, spandex or biking shorts.
  2. Leggings worn as pants.
  3. Sweatshirts, hooded sweatshirts, jackets and printed T-shirts other than those with the Paul Mitchell logo or the school logo.
  4. Dresses or skirts that fall above fingertips, when standing up.
  5. Shorts or short rompers.
  6. Baseball hats, visors, caps, beanies, or head wraps.
  7. Headphones, headgear, and/or earphones are not permitted in the classroom or the clinic classroom.
  8. Sunglasses.

Future Professionals who fail to comply with the Future Professional dress code may be coached and may receive an advisory.

Sanitation and Personal Services 

  1. Future Professionals must keep workstations and classroom areas clean, sanitary, and clutter-free at all times.
  2. Future Professionals must clean their stations in the clinic classroom, including the floor, after each service. 
  3. Hair must be swept up immediately after a service is completed, before blow-drying.
  4. Clinic stations must be cleaned at the end of the day, prior to clocking out for the day.
  5. Future Professionals may receive services on Tuesday through Thursday. To receive a service, students must do the following prior to starting the service:
    1. Notify a Learning Leader.
      • Be current in practical skill performances, theory attendance and tests.
    2. Be scheduled off the service books by a Learning Leader.
    3. Pay for service supplies including perms, color, lightener, rinses, conditioning, treatments, manicures, nails, etc. 
    4. Personal services are considered rewards and scheduled for Future Professionals who are up to date with all practicals, exams, and clinic practical worksheets. Personal services are considered rewards and scheduled for students who are up to date with all projects, tests and practical skill performances. School assignments and successful learning are the priority.

Communication Guidelines and Professional Conduct 

  1. Visitors are allowed in the service reception area only. Visitors are not allowed in the classrooms, student lounge, or clinic classroom area.
  2. Only emergency calls are permitted on the business phone. Students may use the student phones for a limited time. Please keep your calls to three (3) minutes or less.
  3. Cell phones are permitted in assigned areas of the school.
  4. Future Professionals  may not visit with another Future Professional who is servicing a service guest.
  5. Future Professionals  may not gather around the service desk, service reception area, or offices.
  6. Food, drinks, and water bottles are allowed only in the lunchroom.
  7. The school is a smoke-free campus.
  8. Stealing or taking school property or another’s personal property is unacceptable and grounds for termination.
  9. School administration has the right to access and inspect a Future Professionals locker at any time, refer to the locker policy.

Learning Participation Guidelines

  1. Peer teaching and tutoring are encouraged. Taking credit for another’s work or cheating during exams is unacceptable and is grounds for termination.
  2. Future Professionals  will be expected to maintain an average of 75% on all theory tests and assignments.
  3. Future Professionals  may not be released from required theory class to take a client.
  4. Only service desk personnel may schedule or change client service appointments.
  5. All services must be checked and the service ticket initialed by a Learning Leader.
  6. Future Professionals  are expected to be continuously working on school-related projects, assignments, clinic practical worksheets, reading theory, or test preparation during school hours. 
  7. Future Professionals will receive clock hours during the times they fully participate in their learning experience.
  8. When Future Professionals are not scheduled with service appointments or are not scheduled to attend theory or a specialty class, they may focus on the following:
    1. Completion of practical skill performances using doll heads
    2. Completion of theory review worksheets
    3. Performing a service on another Future Professional
    4. Listening to or reading school resource center materials, including educational videos, audiotapes, and books
  9. Future Professionals must comply with school personnel and Learning Leader’s assignments and requests as required by the curriculum and Future Professional guidelines and rules.
  10. Future Professionals may not perform hair, skin, or nail services outside of school unless authorized to do so by school administration. Conducting unauthorized hair, skin, or nail services outside of school will be reported to the state board and may result in your inability to receive a professional license. 
  11. Future Professionals are responsible for their own kit and equipment and may use a clinic station drawer only while working at that clinic station. All kit, equipment, tools, and personal items must be secured in the Future Professionals assigned locker. The school is not responsible for any lost or stolen articles.
  12. Parking is allowed in assigned parking areas only or cars may be towed at the owner’s expense.
  13. All clinic practical worksheets are due on the assigned day of each month by the end of the school day.
  14. If a Future Professional fails to complete the practical skill assessments or required weekly theory hours they will be placed on the Back on Track List. Future Professionals have one week to get caught up before they receive a coaching advisory.
  15. If a Future Professionals fails to pass the Core written and/or practical exam on their second attempt, they may be asked to withdraw from the program and re-start in the next Core class start date.
  16. Theory Class: The school requires a Future Professional to complete all theory hours as part of their graduation requirements. Refer to the graduation requirements.